Frequently Asked Questions

What is Regaluxia?

Regaluxia is a luxury lifestyle management service in Bali offering personalized experiences and exclusive services.

What services does Regaluxia offer?

We offer everything from exclusive travel arrangements to personalized wellness plans and VIP security.

How can I book a service?

You can book through our website, via our mobile app, or by contacting our concierge directly.

What is your cancellation policy?

Cancellations must be made 48 hours in advance to avoid charges.

How do I update my profile information?

Log in to your account and navigate to the 'Profile Settings' section.

How can I reset my password?

Use the 'Forgot Password' link on the login page and follow the instructions.

I'm experiencing issues with the website, what should I do?

Please clear your cache and try again, or contact our support team for assistance.

How can I report a bug?

You can report bugs via our contact form or by emailing our support team directly.